Privacy Policy

Last updated: March 15, 2026

At Parhako, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and related services.

Your trust matters to us. We are committed to protecting your personal information and being transparent about our data practices.

Information We Collect

Personal Information

  • Name and email address (from Google Sign-In)
  • Google account ID for authentication
  • Profile information you choose to provide
  • Subscription and payment information

Usage Information

  • Learning progress and activity data
  • Practice problem responses and test scores
  • Device information and browser type
  • IP address and approximate location
  • App usage patterns and session duration

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educational services
  • Personalize your learning experience and recommendations
  • Track your progress and generate analytics
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We only share your information in the following circumstances:

Service Providers

We work with trusted third-party providers for hosting, analytics, payment processing, and email delivery. These providers have access only to the information needed to perform their functions.

Legal Requirements

We may disclose information if required by law, to protect our rights, or to protect the safety of our users.

Business Transfers

In connection with a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit using HTTPS/TLS
  • Secure storage of data with access controls
  • Regular security audits and vulnerability assessments
  • Limited employee access to personal information
  • Device limit enforcement to prevent unauthorized access

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain data processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

In-app deletion controls are available in Profile → Data & Privacy for both account deletion and progress-data deletion.

To exercise these rights, please contact us at support@parhako.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Keep you logged in during your session
  • Understand how you use our platform
  • Improve our services and user experience

Most browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of Parhako.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain backup copies for disaster recovery

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

Children's Privacy

Parhako is an educational platform designed for students preparing for the NUST NET examination. We do not knowingly collect personal information from children under 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at support@parhako.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

  • We will update the 'Last updated' date at the top
  • We will notify you of material changes via email or in-app notice
  • The updated policy will be effective when posted
  • Your continued use constitutes acceptance of the changes

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

support@parhako.com

Privacy inquiries

support@parhako.com

General support

Your privacy is important to us. By using Parhako, you acknowledge that you have read and understood this Privacy Policy.